Frequently Asked Questions
About BORN
What is BORN?
BORN creates whole-food nourishment and natural body products using recognizable ingredients and thoughtful processes. Our approach is simple: preserve what is naturally present and leave out what does not need to be there.
Who are BORN products for?
BORN is for people seeking a closer relationship with the source of their nourishment. Our collection includes ancestral capsules, freeze-dried foods, natural body care, pet products and custom formulations.
Where do your ingredients come from?
We prioritize thoughtfully raised animals, recognizable whole foods and trusted producers. Sourcing information may vary between products, so please refer to the individual product page for the most relevant details.
Why do you use freeze-drying?
We prioritize thoughtfully raised animals, recognizable whole foods and trusted producers. Sourcing information may vary between products, so please refer to the individual product page for the most relevant details.
Ancestral Capsules
What are ancestral capsules?
Our ancestral capsules contain carefully prepared, freeze-dried animal foods in a convenient format. They offer access to nutrient-dense organs without the preparation, flavour or refrigeration required by fresh organ meat.
Should I take the capsules with food?
Most BORN capsules can be taken with or without food unless the product directions state otherwise. Choose the method that feels most comfortable for your digestion and routine.
Can I take multiple BORN capsules together?
Some products may be used together, but overlapping ingredients can increase your total intake of certain naturally occurring nutrients. Review each formulation and speak with a qualified healthcare professional if you are unsure.
Freeze-Dried Foods
Do freeze-dried foods need to be refrigerated?
Unopened freeze-dried foods generally do not require refrigeration when kept sealed, cool and dry. Protect them from moisture and follow the storage directions provided with the product.
Can freeze-dried foods be eaten without rehydrating them?
Many freeze-dried foods can be eaten directly, while others are better rehydrated or added during cooking. Follow the instructions provided on the individual product page.
How do I rehydrate freeze-dried food?
Rehydration ratios and resting times vary by product. Begin with the instructions on the product page and adjust the liquid slightly to reach your preferred texture.
Is freeze-dried food the same as dehydrated food?
No. Traditional dehydration uses heat and moving air to remove moisture. Freeze-drying freezes the food and removes moisture under vacuum, allowing more of its original structure and character to remain intact.
Custom Capsules
What is a custom capsule?
A custom capsule is a personalized formulation created from the ingredients available through BORN. It is designed around your preferences, goals and individual needs rather than using a fixed, preselected blend.
How does the custom capsule process work?
Begin by submitting your information or booking the appropriate consultation. We will review your needs, discuss suitable options and provide the next steps before the formulation is prepared.
Ordering & Shipping
Where does BORN ship?
Where does BORN ship?
BORN currently offers shipping within Canada and to select international destinations, including the United States and Australia. Available methods and rates are shown at checkout.
When will my order arrive?
Transit times depend on the destination and shipping method. The estimate shown at checkout begins after the order has been processed and does not account for carrier or customs delays.
Will international orders have duties or taxes?
International orders may be subject to duties, taxes or import requirements determined by the destination country. These charges are generally the responsibility of the recipient.
Frequently Asked Questions
About BORN
What is BORN?
BORN creates whole-food nourishment and natural body products using recognizable ingredients and thoughtful processes. Our approach is simple: preserve what is naturally present and leave out what does not need to be there.
Who are BORN products for?
BORN is for people seeking a closer relationship with the source of their nourishment. Our collection includes ancestral capsules, freeze-dried foods, natural body care, pet products and custom formulations.
Where do your ingredients come from?
We prioritize thoughtfully raised animals, recognizable whole foods and trusted producers. Sourcing information may vary between products, so please refer to the individual product page for the most relevant details.
Why do you use freeze-drying?
We prioritize thoughtfully raised animals, recognizable whole foods and trusted producers. Sourcing information may vary between products, so please refer to the individual product page for the most relevant details.
Ancestral Capsules
What are ancestral capsules?
Our ancestral capsules contain carefully prepared, freeze-dried animal foods in a convenient format. They offer access to nutrient-dense organs without the preparation, flavour or refrigeration required by fresh organ meat.
Should I take the capsules with food?
Most BORN capsules can be taken with or without food unless the product directions state otherwise. Choose the method that feels most comfortable for your digestion and routine.
Can I take multiple BORN capsules together?
Absolutely! We never test on animals, and most of our products are 100% vegan. If a product contains ethically sourced beeswax or honey, it will be clearly noted.
We are committed to using only the finest plant-based ingredients and sustainable alternatives to animal-derived components. Our formulations are carefully developed to ensure they align with cruelty-free and vegan principles while maintaining high performance and effectiveness.
Freeze-Dried Foods
Do freeze-dried foods need to be refrigerated?
Yes! Our products are formulated for all skin types, including sensitive skin. We use gentle, non-irritating ingredients that work in harmony with your skin’s natural balance.
Each formula is dermatologically tested and free from harsh chemicals, making it suitable even for those with delicate or reactive skin. Whether you have dry, oily, combination, or sensitive skin, our products are designed to nourish, hydrate, and protect while maintaining a healthy complexion.
Can freeze-dried foods be eaten without rehydrating them?
To ensure longevity and maintain the product’s efficacy, store them in a cool, dry place away from direct sunlight and heat. Avoid dipping fingers directly into jars to prevent contamination, and always keep lids securely closed.
How do I rehydrate freeze-dried food?
Our natural skincare products generally remain effective for 6 to 12 months. To achieve optimal results, always refer to the packaging for exact expiration dates and ensure they are used within the suggested timeframe.
Is freeze-dried food the same as dehydrated food?
Our natural skincare products generally remain effective for 6 to 12 months. To achieve optimal results, always refer to the packaging for exact expiration dates and ensure they are used within the suggested timeframe.
Custom Capsules
What is a custom capsule?
Yes! Our products are formulated for all skin types, including sensitive skin. We use gentle, non-irritating ingredients that work in harmony with your skin’s natural balance.
Each formula is dermatologically tested and free from harsh chemicals, making it suitable even for those with delicate or reactive skin. Whether you have dry, oily, combination, or sensitive skin, our products are designed to nourish, hydrate, and protect while maintaining a healthy complexion.
How does the custom capsule process work?
To ensure longevity and maintain the product’s efficacy, store them in a cool, dry place away from direct sunlight and heat. Avoid dipping fingers directly into jars to prevent contamination, and always keep lids securely closed.
Ordering & Shipping
Where does BORN ship?
Yes! Our products are formulated for all skin types, including sensitive skin. We use gentle, non-irritating ingredients that work in harmony with your skin’s natural balance.
Each formula is dermatologically tested and free from harsh chemicals, making it suitable even for those with delicate or reactive skin. Whether you have dry, oily, combination, or sensitive skin, our products are designed to nourish, hydrate, and protect while maintaining a healthy complexion.
When will my order arrive?
To ensure longevity and maintain the product’s efficacy, store them in a cool, dry place away from direct sunlight and heat. Avoid dipping fingers directly into jars to prevent contamination, and always keep lids securely closed.
Will international orders have duties or taxes?
To ensure longevity and maintain the product’s efficacy, store them in a cool, dry place away from direct sunlight and heat. Avoid dipping fingers directly into jars to prevent contamination, and always keep lids securely closed.
Frequently Asked Questions
About BORN
What is BORN?
BORN creates whole-food nourishment and natural body products using recognizable ingredients and thoughtful processes. Our approach is simple: preserve what is naturally present and leave out what does not need to be there.
Who are BORN products for?
BORN is for people seeking a closer relationship with the source of their nourishment. Our collection includes ancestral capsules, freeze-dried foods, natural body care, pet products and custom formulations.
Where do your ingredients come from?
We prioritize thoughtfully raised animals, recognizable whole foods and trusted producers. Sourcing information may vary between products, so please refer to the individual product page for the most relevant details.
Why do you use freeze-drying?
We prioritize thoughtfully raised animals, recognizable whole foods and trusted producers. Sourcing information may vary between products, so please refer to the individual product page for the most relevant details.
Ancestral Capsules
What are ancestral capsules?
Our ancestral capsules contain carefully prepared, freeze-dried animal foods in a convenient format. They offer access to nutrient-dense organs without the preparation, flavour or refrigeration required by fresh organ meat.
Should I take the capsules with food?
Most BORN capsules can be taken with or without food unless the product directions state otherwise. Choose the method that feels most comfortable for your digestion and routine.
Can I take multiple BORN capsules together?
Some products may be used together, but overlapping ingredients can increase your total intake of certain naturally occurring nutrients. Review each formulation and speak with a qualified healthcare professional if you are unsure.
Freeze-Dried Foods
Do freeze-dried foods need to be refrigerated?
Unopened freeze-dried foods generally do not require refrigeration when kept sealed, cool and dry. Protect them from moisture and follow the storage directions provided with the product.
Can freeze-dried foods be eaten without rehydrating them?
Freeze-drying removes moisture at a low temperature, helping preserve the ingredient’s natural structure, flavour and nutritional character while creating a stable, lightweight product.
How do I rehydrate freeze-dried food?
Rehydration ratios and resting times vary by product. Begin with the instructions on the product page and adjust the liquid slightly to reach your preferred texture.
Is freeze-dried food the same as dehydrated food?
No. Traditional dehydration uses heat and moving air to remove moisture. Freeze-drying freezes the food and removes moisture under vacuum, allowing more of its original structure and character to remain intact.
Custom Capsules
What is a custom capsule?
A custom capsule is a personalized formulation created from the ingredients available through BORN. It is designed around your preferences, goals and individual needs rather than using a fixed, preselected blend.
How does the custom capsule process work?
Freeze-drying removes moisture at a low temperature, helping preserve the ingredient’s natural structure, flavour and nutritional character while creating a stable, lightweight product.
Ordering & Shipping
Where does BORN ship?
Where does BORN ship?
BORN currently offers shipping within Canada and to select international destinations, including the United States and Australia. Available methods and rates are shown at checkout.
When will my order arrive?
Freeze-drying removes moisture at a low temperature, helping preserve the ingredient’s natural structure, flavour and nutritional character while creating a stable, lightweight product.
Will international orders have duties or taxes?
Freeze-drying removes moisture at a low temperature, helping preserve the ingredient’s natural structure, flavour and nutritional character while creating a stable, lightweight product.
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Be the first to know about new collections and exclusive offers.
Stay in the loop
Be the first to know about new collections and exclusive offers.